Privacy Policy

1. Introduction

At Physio Solutions, your privacy and health confidentiality are our highest priorities. This Privacy Policy outlines how we collect, use, and protect your personal and medical information in simple terms. By using our website or visiting our clinic in Accra, Ghana, you agree to the practices described here.

2. What Information We Collect

To provide you with the best possible care, we collect specific details when you book an appointment or receive treatment:

• Personal Details: Your name, email address, phone number, and physical address.
• Medical Information: Your previous medical history, current symptoms, and any physician referrals needed for your therapy.

3. How We Use Your Information

The information we collect is strictly used to serve you better:

• To create accurate, highly personalized rehabilitation and treatment plans.
• To communicate with you regarding your appointments, therapy progress, and any follow-up care.
• To improve our clinic's services based on general patient feedback.

4. Data Protection and Confidentiality

We treat your medical history with the utmost respect. Your records are stored securely and are only accessible by trained specialists directly involved securely in your care. We comply strictly with the Ghana Data Protection Act, 2012 (Act 843) and international medical confidentiality standards to prevent unauthorized access, loss, or misuse of your info.

5. Sharing Your Information

We do not sell, trade, or rent your personal data to anyone. We will only share your information with outside parties if:

• You give us explicit written consent (for example, to share progress with your primary doctor).
• We are required to do so by local law or health regulatory bodies.

6. Your Rights

You are completely in control of your data. You have the right to request a copy of the medical data we hold on you, ask us to correct any inaccuracies, or request the deletion of your contact information from our marketing databases at any time.

7. Contact Us

If you have any questions or concerns about how your data is handled, please reach out to us at:
Email: Info@physiosolutionsgh.comPhone: 024 474 8826Location: 13 Sergeant Adjetey St, Accra, Ghana